Website Support & Maintenance that You Can Fully Trust
Consistent delivery of +99% satisfaction ratings over 13 years in business
Our dedicated support team is on hand to ensure your site is fully secure and operating at maximum capacity.
Maintaining your site regularly involves critical tasks such as testing web pages for speed load, fixing broken links, scheduling backups, removing duplicate pages and site audits.
Support Desk
CMS Updates
Page Speed Monitoring
Hosting Maintenance
Penetration Testing
Core Web Vitals Reporting
Phone and email support for your marketing teams
Our help desk provides ongoing support services critical to the success of your website. Support & Maintenance services include:
New feature requests
Bug fixes
General queries
You can contact a member of our support team at support@togetherdigital.ie and we will do our utmost to resolve your issues fast.
You are always running the latest version of the website CMS
A content management system allows you complete control to effectively create and modify your content.
And you don't need to be a developer to become a CMS pro. The platform makes website management easy so that you can build pages and make changes as your business needs require.
Regular monitoring to ensure your website is loading as fast as possible from all locations
Speed matters. Load time is vital for website ranking and the higher you rank on Google, the more traffic will arrive on your site.
Speed page monitoring enhances user experience. Every second counts when it comes to customer satisfaction and a fast-loading website will drive engagement and convert hard-earned leads into full-fledged customers.
Full monitoring and maintenance of your hosting architecture
You're in safe hands with a full-service agency. We provide a range of digital solutions to ensure your website retains a strong visible presence online.
CMS Training
Advanced Tracking
Website & Server Support
Website Security Reviews
Heat Mapping & Usability audits
Future Phase Development
Hosting and support services are the secret to a high-performing website.
Regular testing to ensure that your website remains fully secure from attack
Your site security is paramount. Our diagnostic testing identifies operational weaknesses in the system mitigating the risk of hacking and malicious software accessing your site.
Pen tests perform targeted testing and expose security vulnerabilities so you can avoid a full-scale data breach.
One of the most important measurements of your website's speed performance
Measuring Core Web Vitals is crucial to assessing site performance. There are three main factors Google looks for when evaluating a user’s experience on your web page.
Page loading speed
Interactivity or responsiveness
Visual stability
Core Web Vitals test the stability of content on your site as it loads in the browser which is important because a good user experience results in better ranking.
You choose the level of ongoing service that suits your business
Website maintenance relates to necessary work on your website such as:
Bug fixes (note: the first 30 days after launch are free)
Minor design or functional changes
Popular support packages we offer include purchasing blocks of support hours and drawing them down as support issues arise. For larger more regular support requirements, we also provide tailored monthly support packages.
We offer a range of additional management and monitoring services such as:
Core Web Vitals
Crawl Reporting
Cookie Compliance
GDPR Compliance
Broken Link Checks
SSL Management
We partner with companies at all stages of growth, all over the world
Website maintenance involves regularly updating and managing a website's content, software, security, and performance to ensure it remains functional, secure, and up-to-date over time.
Absolutely. Website support and maintenance services cover things like software updates, backups, keeping an eye on security, updating content, running tests to find weaknesses, making your site faster, and improving its search engine performance, among other tasks.
Website hosting involves storing a site's files on a server for online user access. Web hosting providers offer server space, bandwidth, and resources to keep websites operational.
Website accessibility refers to designing and developing websites in a way that ensures people with disabilities can navigate, perceive, and interact with the content effectively, promoting inclusivity and equal access.
The frequency of website support and maintenance varies based on your website's size and complexity. Generally, updates are recommended monthly or quarterly, with some tasks needing more frequent attention.
Yes, we do. The most popular support packages we offer involve purchasing blocks of support hours and then drawing them down as support issues arise. For larger, more regular support requirements, we can also put together tailored monthly support packages.
All of our packages offer a discount off our standard rate and enhanced response times. We have a dedicated support manager and a fully audited support desk to ensure fast turnaround times on support tickets.